Terms and Conditions of Service

LOOK LOOK Application and LookLook.pet Website

The LOOK LOOK Application and LookLook.pet Website (hereinafter referred to individually or collectively as the “LOOK LOOK Platform”) is an online channel created to provide users with information regarding pet-related services, products, and goods, as well as enabling purchases of certain services and products. The platform is operated by Jasmine Technology Solution Public Company Limited (hereinafter referred to as the “Company” or “We”). Users refer to registered account holders or non-registered users who access or use the LOOK LOOK Platform (hereinafter referred to as “Users” or “You”). Partners, Service Providers, or Vendors refer to pet-related businesses and services displayed on the LOOK LOOK Platform.

Acceptance of Terms

• You confirm that you are 13 years of age or older. If you are under 13, you acknowledge that you require permission from your parent or legal guardian to open an account or use the LOOK LOOK Platform. The parent or guardian must agree to these terms on your behalf. If you do not understand this section, please refrain from creating an account or using the platform until you obtain assistance or permission. If you are a parent or legal guardian of a minor creating or using an account, you agree to accept these terms on their behalf and assume all liabilities for any usage or actions taken on the platform.
• You agree to use the LOOK LOOK Platform only for lawful purposes and comply with all applicable laws and regulations. You must not use the platform to transmit spam, illegal, or harmful content.
• Please read these terms carefully. By accessing or using the LOOK LOOK Platform, you agree to be bound by these terms, including our Privacy Policy. If you do not agree, you must refrain from using the platform.
• Non-registered users may not receive specific notifications of cancellations or changes due to a lack of contact information. However, we will publish relevant updates on the LOOK LOOK Platform.

User Account

• To create an account, you must provide accurate and up-to-date information.
• You agree not to disclose your Username and Password to third parties or allow others to use your account. You are responsible for safeguarding your account credentials and for all activities conducted through your account. We are not liable for any loss or damages arising from unauthorized account access.
• If you violate these terms, we will issue a warning via registered contact methods, such as email or in-app notifications, before temporarily or permanently suspending your account. You have 14 days to provide explanations or resolve issues. At our sole discretion, minor violations may allow account recovery.
• You must not impersonate others, provide false information, or misrepresent your relationship with any individual.

Collection, Use, and Disclosure of Personal Data

• Unless otherwise restricted by applicable law, you agree that your personal data collected through the LOOK LOOK Platform may be used and/or disclosed to third parties as outlined in our Privacy Policy.
• By using the platform, you agree to comply with our Privacy Policy.

Limitation of Liability

• We are not liable for any damages, direct or indirect, arising from the use of the LOOK LOOK Platform, including errors, defects, delays, account recovery issues, network failures, or damages involving pets.
• Links to third-party websites, applications, or platforms are provided for informational purposes only. You access such links at your own risk.
• We are not responsible for damages arising from goods or services provided by third-party platforms linked to LOOK LOOK.
• We provide services to the best of our technological capability. However, we do not warrant the accuracy, reliability, or completeness of the services or data provided. Users assume full responsibility for using such information.

Force Majeure

We are not liable for delays or failures caused by force majeure events, including but not limited to:

• Political unrest, riots, invasions, terrorist attacks, or war
• Inaccessibility of telecommunication networks
• Industrial strikes, lockouts, or natural disasters (e.g., floods, earthquakes, epidemics)

Account Suspension or Termination

• If you violate these terms, we reserve the right to suspend or terminate your account and access to the LOOK LOOK Platform without prior notice. You will not be entitled to refunds or compensation.
• Upon account termination, you lose access to all linked data and content.

Intellectual Property

• All content on the LOOK LOOK Platform is our property or the property of our affiliates and licensors, protected under copyright and intellectual property laws.
• You agree not to reproduce, publish, or modify platform content without written permission. Use for commercial purposes requires explicit written authorization.
• Unauthorized use or violation of these intellectual property terms may result in damages, legal action, and account suspension.

AI Assistant Interactions

• The LOOK LOOK Platform features an AI Assistant to provide general information and assistance based on user input.
• Responses generated by the AI Assistant are for general informational purposes only and should not be considered professional advice.
• We do not guarantee the accuracy or reliability of AI Assistant outputs. You assume full responsibility for actions taken based on AI responses.

Assignment of Rights

We may assign our rights and duties under these terms to any third party without notifying or obtaining consent from you.

Feedback and Suggestions

You are solely responsible for any content or feedback submitted through the platform. You must not submit unlawful, obscene, or infringing content.

Changes to Terms and Conditions

We reserve the right to modify or terminate these terms at any time. Updates will be notified via email, website, or app. Continued use of the platform constitutes acceptance of revised terms.

Severability

If any provision of these terms is found invalid, the remaining provisions shall remain in effect.

No Waiver

Failure to enforce any part of these terms does not constitute a waiver of rights.

Governing Law

• These terms are governed by Thai law. Any disputes shall be resolved in Thai courts.
• The LOOK LOOK Platform is operated in Thailand. Users accessing the platform from outside Thailand agree to comply with Thai law.